nuQ will issue new tax tables if it is only rates that have changed, or will change the system and issue an upgrade to accommodate any program changes required, all at no extra cost. These updates are distributed electronically and utilise nuQ's built-in automatic database update functionality, to ensure that the system is kept up to date with minimal manual intervention required.
No, the standard system is delivered with all functionality required to run a fairly straightforward payroll system. There are also some templates that can be applied to create more complex functionality. This means that nuQ delivers a lot of payroll functionality pre-built, and customisation is only required in specific areas where unusual or complex rules apply.
There are a number of nuQ resellers who are authorised to sell, implement and support the nuQ system. Most of our resellers have highly specialised IT and/or HR/Payroll expertise and can offer a large number of value-added services with the nuQ system. Please refer to the sales and suppport page for a list of authorised resellers.
Implementation time and cost varies according to the complexity and size of the payroll(s) and generally could take anywhere between 1 day for a very small, straightforward payroll to months for a large, complex payroll. Contact one of our resellers for more information.
Yes, the default language in which the system is issued is English, but all names and labels throughout the system can be translated and then used in any language.
Yes, it is possible to generate payslips in the employee’s preferred language. Payslips can also be generated in the employer’s preferred language, as would be required for filing purposes.
The payroll administrator will be able to see the payslip displayed in his/her own language, even though the employee will have a copy in another language.
The wonderful flexibility of the nuQ payroll calculation engine means that it can be used to cater for literally any country's payroll requirements, no matter how complex or simple.
The list of countries that the nuQ payroll is used in is growing constantly and currently (February 2009) includes South Africa, Mozambique, Botswana, Namibia, Kenya, Uganda, Tanzania, Democratic Republic of Congo, Swaziland, Lesotho, Ghana, Zambia, Dubai, Saudi Arabia, & Angola.
This depends largely on the complexity involved (which may vary considerably from country to country) and the availability of necessary information, and could take anything from a few weeks to months.
The nuQ software licensing price structure consists of a once-off initial license fee and a monthly support and usage fee thereafter. Both the initial fee and the monthly fee are based on the number of employees paid per month on the payroll. For the exact prices, please contact one of our resellers.
We are very proud of our reports in nuQ. The standard system is delivered with a large number of reports. These include various costing and variance reports that are typically required in a payroll environment, and some of the reports feature drill-down functionality that makes effective reporting and analysis easy to understand. Statutory reports required for each tax authority for which the system is localised are also included with the system.
Any report writer tool capable of interrogating an SQL database can be used, although Crystal Reports is recommended. Crystal Reports is used for the development of all standard nuQ reports. However, it is important to note that most reports required for payroll purposes are already included in nuQ and the system also features a number of "generic" reports that allow flexible reporting (particularly of payroll output data) in the system without any need to write custom reports.
Yes, the nuQ system architecture provides wonderful scalability – from a single PC to run a small payroll up to a powerful SQL Server with a web-server farm and potentially thousands of PC’s attached through the internet or the organisation’s intranet, handling huge payrolls with even hundreds of thousands of employees, the application remains unchanged. As the organisation grows, additional users can still make use of the existing infrastructure. Since no special software needs to be installed on users' PC's this expansion is effortless. If the organisation continues growing to a point where the existing infrastructure becomes overloaded, additional web servers can be added to improve performance. Once again this expansion is fairly easy and can even be done without any system downtime. The nuQ pricing structure has also been designed to accommodate growth.
The system requirements for running the nuQ software varies a great deal depending on the workload that will be placed on the system. For smaller payrolls the system can run on a standalone computer (more or less entry-level desktop) with a Microsoft Windows XP Professional or Vista operating system using the free MSDE version of Microsoft SQL Server. Very large payrolls may require several servers and more advanced operating systems or database platforms. Required software includes, Microsoft Internet Information Services (the Microsoft web server software bundled with many Microsoft operating systems), Microsoft .NET framework (available free of charge from Microsoft), Microsoft Internet Explorer Web Controls (available free of charge from Microsoft) and Microsoft SQL Server.
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